ComPsych (EAP)

 
ComPsych provides counseling on a confidential basis for matters that interfere with work or home life. All clinicians are trained and experienced in EAP issues, licensed in the state and are fully insured. ComPsych provides crisis intervention with immediate assistance, information and referral to community resources, self-help groups, child and elder care, and more.

 

The counselors at ComPsych help with issues we all may face at one time or another including work stress, depression, anxiety, anger management, marital and other relationship problems, divorce, separation, loss, alcohol and drug-related issues and more (for a more complete listing, please go to www.guidanceresources.com and click on their list of services). ComPsych also provides information and referrals for child and elder care, legal and financial problems, court ordered services and other community resources.

 

The City of Mesa's EAP program provides short-term counseling and referral services for up to eight sessions per person, per plan year, at no charge to the employee and dependents. Referrals to professionals and treatment sources are available for ongoing or specialized therapy in your area. 

 

All full-time employees and their dependents are eligible.  If referred for more specialized or extensive care, the employee or dependent must be covered by a health insurance plan with mental health benefits (City Medical Plans, or coverage through another health insurance plan outside the City).

 

What is the difference between ComPsych and the City's Mental Health Benefits  ComPsych is available to all full-time employees and their dependents and is a short-term assistance program for issues requiring a minimal number of sessions.  The Mental Health benefits are only available to those who are covered under one of the City of Mesa medical plans. Retirees and their family members are not eligible to use the EAP program.

 

ComPsych is completely confidential.  Release of information is only provided with the written consent of the client (employee or dependent using the program).  Release of information may be given only if required by law (i.e., suspected child abuse). 

 

How to use the program

To schedule an appointment (counseling sessions are by appt only) call 1-866-519-7415.  Phones are open 24 hours a day, 7 days a week.

To access ComPsych online, go to www.guidanceresources.com

        Web ID: MESA


ComPsych offers online resources for your everyday concerns. Log on to ComPsych's website, as shown above, and you will find information on:

  • Counselor Services
  • Certified Financial Planner
  • Legal Services
  • Child Care Services
  • Elder Care Services
  • Education Services, and much more

 

Extended behavioral health benefits

Benefits for extended behavioral health care are available to individuals enrolled in one of the Mesa Choice Plans. No EAP or PCP referrals are required.  Prior authorization is not required for outpatient services. 

 

 

 

 

www.guidanceresources.com

 1-866-519-7415

Employee Benefits
20 E Main Street, Ste 600
Mesa, AZ 85201
Open Mon -Thurs 7am-6pm
(480) 644-2299 - Phone
(480) 644-4548 - Fax

Option 2: Medical/Dental Verify

Other Questions

Password Resets

Option 3: Claim Status

Option 4: Retiree Questions

Option 5: Flex Spending


E-mail (password resets cannot be done via email)

Forms

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