Short-Term Disability for City of Mesa
Employees
Short Term Disability (STD) is voluntary insurance for City of Mesa
active employees who enroll in the program during open enrollment.
Coverage for short-term disability covers non-work related disabilities, and
pays 66 2/3% of an employee's base pay for a maximum of six months.
STD Policy Certificates
The City of Mesa's Voluntary Short Term
Disability (STD) plan is a group policy that is administered by Mutual of
Omaha. Active Employees who are enrolled in STD through the City can review
the policy and payment of claims provision in the certificates below. The
certificates are based on the elimination period (waiting period) that the
member enrolled in.
STD -14 Day Elimination Period
STD - 29 Day Elimination Period
STD - 44 Day Elimination Period
How to Apply for Short Term Disability (STD)
- Call (800) 877-5176 to file your claim with a Disability Customer
Service Representative.
- The Customer Service Representative will complete the telephonic
claim form. You will need to provide your personal information as well
as your injury/illness and employment information.
- Once the call is complete, Customer Service will mail you an
Authorization to Disclose Personal Information form. This form can also
be found on the web (www.mutualofomaha.com).
Please complete, sign and fax or mail the form directly to Mutual of
Omaha (fax 402-997-1865). Mutual of Omaha will send it to your attending
physician(s) as necessary to obtain medical records.
- The claim will then be submitted for processing.
Follow Up On a Claim
Mutual of Omaha will contact your employer and physician to
request additional information. There may be a delay in processing your
STD claim due to missing information (i.e. medical records, Attending
Physician Statement, Authorization to Disclose Personal Information,
verification of information, etc.).
Mutual of Omaha will follow up on missing physician information until
it is received. If Mutual of Omaha does not receive a timely response
form the physician's office, Mutual of Omaha may recommend that you
contact your physician's office in order to expedite the request.
For questions
Claim Status: Mutual of Omaha - Disability Customer Service at
1-800-877-5176
Program Information: Bernice Mead at (480) 644-5530 or email
Benefits at
benefits.Info@mesaaz.gov
Employee Benefits
20 E
Main Street, Ste 600
Mesa, AZ 85201
Open Mon -Thurs 7am-6pm
(480) 644-2299 - Phone
(480) 644-4548 - Fax
Option 2:
Medical/Dental Verify
Other Questions
Password
Resets
Option 3: Claim Status
Option 4:
Retiree Questions
Option 5:
Flex Spending
E-mail (password resets cannot be done via email)
Forms
Federally Mandated Notices