Online Utility Service Requests

The City of Mesa will be performing required maintenance on the City's computer networks beginning Saturday, 10/25 at 10pm until 9am Sunday, 10/26/14.  During the scheduled window utility bill pay options will be unavailable (My Utility Account web site and pay-by-phone).  Thank you for your patience.

SurePay enrollment form - fill out and submit online

The following online services are available for Residential Utility Customers Only and are located on our secure server.  Commercial Customers must contact our Business Office.

Pay My Utility Bill 

ABC Donation Program
Add Additional Services for Current Customers
Budget Billing
Cancel your Utility Service - Residential
Cancel Utility Service - Commercial
Change your Utility Mailing Address
E-mail bill notification
Select Due Date
SurePay enrollment form (Automatic payment plan)

Solid Waste Customer Requests
Appliance Pickup
Bulk Pickup

Barrel Repair/Replacement

If you have any questions, please call 480-644-2221,  toll free 1-866-406-9659, or e-mail us at

Representatives are available by phone 7:00 am until 6:00 pm Monday-Thursday (closed Friday)


Toll Free: Outside local calling areas only.
E-mail (please do not send sensitive information such as credit card or social security numbers)