Emergencies

Sandbags

Find sandbag locations and learn how to properly fill sandbags if needed during severe storms

Severe Weather Preparation

Learn how to prepare for severe weather and monsoon storms

Report a Utility Emergency

Report an electric, gas or water emergency

Power Outage

Contacts and resources for power outages in the Mesa electric service area.

Call or Text 911

If you call or text 911, remember the operators rely on good information to save lives. Please be prepared to give the operator:

• Location of emergency, including the complete address, apartment number, and gate code if necessary.
• Your name and phone number.
• As much detail as possible about the nature of the emergency.
• Having information ready will enable emergency personnel to respond quickly and effectively.
• You should also teach your children how and when to dial 911 for help and what information they will need to provide. 

How to text 911

• Type 9-1-1 (with hyphens) in the “To” field
• Give your location & nature of the emergency
• Keep text messages short and concise.
• Be ready to follow instructions and answer questions

Emergency Notification

• Sign-up for the emergency notification alerts. We will send information in the case of a catastrophic event.
• Tune in to your local television station, KTAR 92.3 FM or KEC94, Phoenix VHF Frequency 162.550 for Emergency Alert System announcements.
• It is important to keep a battery operated radio in case an emergency knocks out electrical power.  In smaller-scale emergencies that affect specific neighborhoods, police, fire, and other personnel typically notify residents door-to-door.
• Emergency shelter locations are identified and set up as needed based on each individual emergency situation.  In the event of an evacuation, emergency personnel would communicate shelter location information to affected evacuees.

Community Emergency Notification System (CENS)

The Community Emergency Notification System (CENS), also called Reverse 9-1-1, has expanded its capability and is now able to register cell and Voice over Internet protocol (VoIP) phones within their database. What this means is, if an event, incident, disaster or emergency meeting the CENS activation criteria occurs, the 9-1-1 dispatch center in the municipality will call and provide information and/or instruction to subscribers.

Sign-up for the Maricopa Region 9-1-1

Reporting Suspicious Activity

If you see something, say something

To report suspicious activity, contact your local law enforcement agency. Describe specifically what you observed, including:

• Who or what you saw;
• When you saw it;
• Where it occurred; and
• Why it's suspicious.

Disaster Preparedness

Being prepared with with a plan and emergency supplies can help you take care of yourself and your family during the days immediately following a major disaster. Learn what steps to take to prepare.

Disaster Preparedness