Public Records Requests FAQs
How do I request a public record?
Please visit our Public Records page
and use the drop down to choose the appropriate email address or
form for your request. PLEASE
NOTE: For POLICE RECORDS contact the Police Department at
What is the purpose of a Public Records Request Form?
The Public Records Request Form aids both the employee and the
requestor by clarifying precisely what information is being
requested, as well as documenting what the requestor inspected
or received from the City in return. The Public Records Request
Form also documents any payment received and notes whether or
not any information has been redacted (excluded) from the record
due to confidentiality.
In other words, the Public Records Request Form aids both the
requester and the City of Mesa by accurately documenting exactly
what was requested and what was received in return.
Are all records public records?
Although most information the City of Mesa houses is public and
therefore subject to disclosure, some information is considered
to be confidential. As custodians of confidential information,
Mesa is obligated to protect such things as:
- Social security numbers
- Dates of birth
- The identity of undercover police officers
- Medical records
Additional information may be considered confidential and
protected from disclosure depending upon the specific
information requested and the circumstances surrounding the
Where do I submit the hard copy form?
Once you have filled the form out as completely as possible,
mail to 20 E. Main Street, Suite 700 or fax it to (480)
How long will it take to receive a response?
As a rule, the City of Mesa responds to all requests for
information as quickly as possible. However, it may not always
be possible to fill requests for public records right away
because records need to be reviewed first to see if they contain
Despite this, the City of Mesa strives to respond to public
records requests within 10 working days. However, if the request
is very large in scope, spans multiple departments or requires
additional preparation or review, it may require more time to
process. If so, you will be notified.
Are public records free?
There is no charge to review public records at the municipal
facility where they are stored. However, there is a fee for
photocopies, audio tapes, video cassette tapes and other items.
Citywide Standard Fees & Charges.
Payment is due when the items are received.
Who can I call if I have questions or need additional
For more information regarding public records requests, please