Customer Service

Mailing Address for Payment:
City of Mesa
P.O. Box 1878
Mesa, AZ  85211-1878


Municipal Building
55 N. Center St.
Mesa, AZ 85201

East Mesa Service Center
6935 E. Decatur St.
Mesa, AZ 85207

Hours of Operation

M - Th 7 am - 6 pm

Customer Service (downtown location ONLY) is now open 8 a.m. - 12 noon on Fridays for limited services.  Hours are for open/close utility accounts, payments and same day residential turn-on for an additional fee.

Contact Information


Toll Free outside local calling areas only.
(please do not send sensitive information such as credit card or social security numbers)


Customer Service (My Utility Account)