PO Box 1466
Mesa, AZ 85211
Hours of Operation
Closed Fridays & Holidays
480-644-4277 (GASS) or 911
480-644-2266 or 911
Monthly Safety Message
Tis the Season to be Safe!
The cooler weather and the holiday season have finally arrived. Even in the midst of holiday celebrating, energy safety should always come first. Whether you are decorating, cooking, enjoying your fireplace or simply heating your home, be sure to keep safety first!
Before using lights outdoors, check labels to be sure they have been certified for outdoor use. When installing the lights, string them through hooks or insulated staples, not nails or tacks.
It is highly advisable that you have your fireplace and chimney inspected annually by a certified specialist. Before using your fireplace make sure the flue is open and air supply/inlets are not restricted or blocked.
Always follow the manufacturer’s instructions when using a heating appliance of any type. If you have a natural gas furnace or other gas appliances, make sure everyone in your household knows the sights, sounds, and smell (rotten eggs) that may indicate a leak/emergency.
Call 480-644-GASS or 911 if you suspect a natural gas leak!
Read More [PDF]
Where can I find more information on the benefits, risks, and other information on interconnecting a solar PV system?
Click here to download a study produced by Louisiana State University in conjunction with the Edison Electric Institute and other solar industry participants titled “Solar Power for Your Home, A Consumer’s Guide.”
How can I report utility theft?
Your safety is a priority! Therefore, because of the inherent dangers to our community, the City has provided persons who suspect theft, meter tampering and other possibly inappropriate or suspicious activity to utilities, a convenient way to report those suspicious activities.
While City employees are trained to detect signs of meter tampering and utility theft, anonymous tips are an important part of discovering theft. You can report meter tampering or other suspicious activities involving City utilities by calling 480-644-2221 or
What is utility theft?
Utility theft is the illegal practice of manipulating or bypassing natural gas, electric, and/or water meters to avoid paying for some or all of the service used. UTILITY THEFT IS DANGEROUS AND IT'S AGAINST THE LAW! It also increases operating costs for the City's Energy and Water Resources Departments and those increased costs, like all operating costs, find their way back to legitimate customers.
What are the dangers associated with utility theft?
Utility theft can result in fire, property damage and hazardous conditions that can cause personal injury. Attempting to bypass or tamper with electric, gas, or water meters can affect innocent members of the community as it may result in serious injury or death from fire, explosion, electrocution, and even jeopardize the safety of the City's water supply. Even if the danger does not occur at the time of the theft, the meter is often left in an unsafe condition that is potentially dangerous. Individuals caught stealing energy are subject to immediate disconnection of service, civil collection proceedings and the possibility of criminal prosecution that may result in a fine, imprisonment or both.
Does the City of Mesa have any solar/customer-owned programs or requirements?
I hear that incandescent bulbs are being phased out, is that true? If so, how does it affect me?
Yes. Since lighting accounts for about 15 percent of the electrical use in homes, the Energy Independence and Security Act of 2007 (the "Act") is targeting a reduction in energy used and greenhouse gas emissions by its provisions to transition end-use users of light bulbs to lower-wattage, energy-saving options. The Act does not restrict use of bulbs by average consumers (i.e. the Act DOES NOT require customers to throw out incandescent light bulbs). Instead, the Act imposes requirements on manufacturers and sellers of light bulbs and, therefore, will have an impact on products available for sale to consumers:
The Act requires that all light bulbs sold must maintain the same or greater light output and quality as an incandescent light bulb.
All light bulbs produced after January 1, 2012 must be 25 to 30 percent more energy efficient than today's technology of incandescent bulbs. This process will begin with the 100 watt bulb in 2012, the 75 watt bulb in 2013, and the 60 watt and 40 watt bulbs in 2014.
By 2020, all bulbs manufactured/sold will have to be at least 70 percent more efficient than today's incandescent bulbs.
Light bulbs meeting efficiency standards which will remain available for consumers to purchase include:
Compact fluorescent light bulbs (CFLs) now come in a variety of shapes, colors, dimmables and three-way;
Light emitting diodes (LEDs), which have been lighting up digital clocks and calculators for years, and
Who do I contact to have an electric meter replaced due to broken glass, etc.
If you live in the City of Mesa Electric service area, please contact Customer Service at 480-644-2221 or visit one of their offices at 55 N. Center or 6935 E. Decatur.
Who do I call if I live in the City of Mesa electric service area and experience *transformer problems, downed or low hanging power lines, or vegetation that are growing on or near power lines? **These are considered emergencies.
If you live in the City's electric service area, contact 480-644-2266.
*Transformer problems include: hearing popping noises, arching, fire, smoking, or leaking fluids. More »