Water Resources Department

PO Box 1466
Mesa, AZ 85211

Hours of Operation

M-TH 7am-6pm
Closed Fridays & Holidays

Contact Information

Non-Emergency Questions
(480) 644-4444


Customer Service
Billing Questions
(480) 644-2221 


Meter Reading & Service Questions

Water Emergency
(480) 644-2262





When you turn on your faucet in Mesa, you can be confident that the water you receive is safe and clean and meets all drinking water requirements. On the flip side, we also take care of all your wastewater by carrying it away from your home or business and treating it to the highest standards at one of our water reclamation plants.  

Water Resources Links



Performance Metric Dashboard

The Water Resources Department tracks four key performance areas to gauge how we are doing.  The  performance measures are updated on a monthly basis.

Water Facts

  • In 2014, Mesa residents used 29.5 billion gallons of water.
  • Mesa provides water to more than 458,000 people.
  • The service area is 128 square miles.
  • The peak demand day in 2014 was 118 million gallons of water, as compared to 115 million gallons in 2013 and 122 million gallons in 2012.
  • The average demand in 2014 was 81 million gallons per day.
  • In Mesa, the average residential household uses about 344 gallons each day.
  • In 2014, the City also treated and delivered 375 million gallons of water to the City of Apache Junction Water District.
  • Water is pumped by 25 pump stations to eight different pressure zones.
  • City reservoirs have a combined storage of 105 million gallons.
  • Water is delivered to customers through more than 2,300 miles of water main.  
  • About 87 percent of the water used by Mesa comes from surface water sources, the Salt River Project Canal System and the Central Arizona Project Canal.
  • The surface water is treated at two water treatment plants with a combined capacity of 162 million gallons per day.
  • Thirteen percent of the water comes from 33 ground water wells.
  • The wells are between 800 and 1,000 feet deep.
  • Mesa fluoridates the water at a level of 0.75 parts per million. 



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