The Wastewater Collection area deals with blockages in the sewer line
main located in the street or alley.
Blockages are most often caused by a variety of items people put
down their drains and by tree roots. The good news is that this
type of blockage is preventable!
Read more here.
Tree roots can cause sewer blockages and a major headache for
property owners. A pipe joint or crack in a sewer line can create an opening for
roots. One way to help avoid root intrusion is to be aware of
the location of sewer lines on your property and to plant trees
more than 10 feet away.
Fats, oil and grease (FOG) in liquid form may not seem harmful, but as
it cools, it congeals and hardens sticking to the inner lining
of the sewer line. This restricts the wastewater flow,
eventually causing a blockage - and a mess! Prevent
problems by pouring fat, oil and grease in pans and on dishes
into a container and disposing of it (don't wash FOG down the
drain); wipe FOG from pans and dishes; and place a strainer in
the sink to catch debris which can cause a future blockage.
What To Do When There Is a Blockage
If you suspect a root intrusion in your sewer line or a blockage
caused by items that have been flushed or put down the drain,
contact a licensed plumber for the best method of addressing the
If a licensed plumber advises that the blockage or problem lies
in the sewer main line, please contact Wastewater Collection at
480-644-4757. A fee will be assessed for the City to come
onto your property to locate, identify and evaluate the issue
with your sewer service line and for attempting to restore
Service Line Warranty Program
Service Line Warranties
of America is offering Mesa residents an OPTIONAL warranty
program for service line repairs. The warranty program
covers repairs or replacements which occur on the outside sewer
line (lateral line) that runs from your home to the point where
the City is responsible for repairs (main line.) More
information about this optional program is available