Collections

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We are dedicated to collecting the correct amount of Mesa revenue through a fair, but firm, process involving direct collection and education. The Collections team collects unpaid revenue such as (but not limited to) transaction privilege sales and use taxes, fire permits and inspection fees, false alarm permits and fees, code compliance fees, housing fees, and property damage fees.

How to contact Collections

Please contact the Revenue Collections Officer that is listed on the document you received with questions regarding letters, notices, invoices, and Account Receivable statements.

If you have received an Urgent Delinquent Tax Notice this means tax returns have not been submitted to Mesa. Complete the missing returns and mail them in with payment. If you have no taxable income, circle the periods and mail in the form. Sign, date and include your telephone number in case there is a question the staff needs answered.

Collections Fees and Charges(PDF, 1MB)
Any person who has a delinquent account maintained by us will also be responsible for all costs incurred in collecting those delinquent funds. This includes a reasonable charge for staff time and any direct costs incurred.

Frequently Asked Questions

What if I didn't collect the transaction privilege tax from my customers?
It is the responsibility of the business to remit transaction privilege tax.  Whether you collect it from your customers or not, the tax liability for all taxable business conducted in Mesa must be remitted.

What if I refuse to file and pay the transaction privilege taxes?

It is unlawful (a crime) for any person knowingly or willingly to refuse to make a return or fail to remit full amount of any tax or additional tax or penalty and interest. Tax Code Section - 5-10-580: Criminal Penalties.