Utility Rates

Current Utility Rate Book(PDF, 2MB)

Key Dates for Proposed Adjustments

December 2, 2024 – Public hearing and Council action on utility rates
November 18, 2024 – Introduction of Ordinances for the utility rates to the City Council
November 7, 2024 – Presentation on Utility Fund Recommended Rates, Assistance Programs and Homeowner Comparison
September 23, 2024 – City Council to consider the adoption of a Notice of Intention
September 19, 2024 – Utility Rate Recommendations Presentation at the City Council Study Session (Part 2)
September 12, 2024 – Utility Rate Recommendations Presentation at the City Council Study Session
September 5, 2024 – Utility Rate Recommendations Presentation to the Audit, Finance & Enterprise Committee

Dates for Future Items

February 1, 2025 – Effective date for adjustments to water, wastewater, solid waste, and electric utility rates
March 1, 2025 – Effective date for adjustments to natural gas utility rates

Public Notice

September 2024 - Notice of Proposed Changes to Utility Rates

Contact Us

Phone

AzRelay 7-1-1

Email

General utility service issues, service connection/disconnection, billing questions, rates, unusual usage, and payment processing:

contactcenter@mesaaz.gov

Delinquent account issues, utility payment assistance, payment extensions, payment arrangements and returned checks:

creditservices@mesaaz.gov

Please do not email sensitive information such as credit card or social security numbers

Hours

Monday - Thursday
7:00 am to 6:00 pm

Address

Municipal Building
55 N. Center St.
Mesa, AZ 85201

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