Backflow Prevention

Overview

What is backflow?
The water distribution system is designed to keep water flowing to the customer - evenly and consistently. Sometimes the normal flow is reversed by backsiphonage or backpressure. Backflow is the undesirable reversal of flow which could allow water that has gone through a customer's water meter back into the distribution system. When this reversal of flow happens, contaminated water can enter the distribution system through a cross-connection.

What is a cross-connection?
A cross-connection occurs when there is a connection between potable (safe to drink) water and non-potable water supplies. The City of Mesa has a cross-connection control program (backflow prevention program) as required by state code to protect the drinking water supply from contamination caused by backflow.

Frequently Asked Questions

What are some examples of cross-connections?

  • A swimming pool auto fill line
  • A landscape sprinkler or drip system
  • A decorative fountain that has an auto fill line
  • A hose bib or any outlet that will accommodate the attachment of a hose
  • Most fire sprinkler systems
  • Plumbing connected equipment or apparatus

What causes backflow?
Backflow is caused by the presence of an unprotected cross-connection to the public water supply or a customer's potable water plumbing during a back-siphon or backpressure event.

What is back-siphonage?
Back-siphonage is a sudden reduction in the water pressure in the distribution system, such as during firefighting activities, or when a water main breaks, vigorous water main flushing events, electric power interruption, or distribution system equipment failure. These events may drastically lower distribution system pressure and create a suction effect. This can draw a non-potable substance or water that has been contaminated by contact with the environment into the potable water system through a cross connection.

What is backpressure?
Backpressure is created when pressure in a non-potable system, such as in a re-circulating system containing soap, acid, or antifreeze, exceeds that in the potable system that provides makeup water to the system. This can force the potable water to reverse its direction of flow through the cross connection. Non-potable substances can then enter the potable water system.

How can backflow be prevented?
Backflow can be prevented by the installation of backflow prevention assemblies, methods, or devices, such as: Air Gap (AG); Double Check Valve Assembly (DC); Reduced Pressure Principal Assembly (RP); Pressure Vacuum Breaker Assembly (PVB); and Spill Resistant Pressure Vacuum Breaker (SVB). A backflow prevention assembly is effective in the prevention of backflow only if installation criteria are strictly followed. The type of assembly needed is based on the degree of hazard to the potable water supply. 

What is a backflow assembly?
A backflow assembly is an approved, testable assembly which uses valves, in different configurations, to prevent polluted or contaminated water from reversing direction and flowing backward into a customer's potable water plumbing or in the municipal water distribution system.

Who is required to have a backflow prevention assembly?
Any water customer with a cross-connection is required to install appropriate backflow protection. Federal and State laws require that water suppliers protect their water systems from contamination by requiring the installation and testing of appropriate backflow assemblies. Commercial and industrial customers and homes with dedicated landscape meters are required by Mesa Ordinance and State Administrative Code rule R18-4-215 to install, test, and maintain backflow prevention assemblies. In addition, Mesa adopted the 2006 International Plumbing Code. This code specifies backflow requirements for water customers including all single family residences.

How do I know if I need a backflow prevention assembly?
If you maintain a cross-connection on your property, you must protect your family and neighbors, as well as other water customers, from a backflow event by isolating the cross-connection as required by code with a properly installed backflow assembly. Additional guidance to this end is provided on this website. Specific questions or concerns can be addressed by calling our Backflow Prevention office.

I have access to auxiliary* water on my property. Do I need backflow protection?
Yes. Customers receiving auxiliary water must install a Reduced Pressure Assembly (RPA) backflow preventer on all potable water connections, including fire services.

*Auxiliary water is water not under the sanitary control of Mesa Water Resources. For our definition, this will include: reclaimed water (treated wastewater); well water; impoundments containing raw, municipal or any other water; municipal water from another purveyor; grey water; or recycled rain water.

Who can install a backflow prevention assembly?
The installation of the backflow prevention assembly is the responsibility of the customer. The assembly may be installed by a property owner, plumbing contractor, or a general contractor, subject to the Rules and Statutes of the Arizona Registrar of Contractors. Permits are required to install these assemblies. Permits are issued by Mesa.

Where should a backflow prevention assembly be located?
Generally, the backflow prevention assembly must be located as close as possible to the water service connection, but must remain on private property. Individual cross-connections must be isolated with a properly installed backflow assembly at the connection point to the potable water supply.

Who is responsible for the testing and maintenance of the backflow assembly?
It is the sole responsibility of the customer to ensure that the assembly is in satisfactory operating condition at all times. Mesa Water Resources will send notices to regulated customers advising them when an annual test is required on their backflow assembly. The customer must contact a recognized Backflow Assembly Tester to perform the test. If any repair work or maintenance is performed on the assembly, a recognized Tester must retest the assembly immediately and submit the test results to Mesa.

Back-siphonage is a sudden reduction in the water pressure in the distribution system, such as during firefighting activities, or when a water main breaks, vigorous water main flushing events, electric power interruption, or distribution system equipment failure. These events may drastically lower distribution system pressure and create a suction effect. This can draw a non-potable substance or water that has been contaminated by contact with the environment into the potable water system through a cross connection.

 

Backflow Program & Testing

To protect public health and the integrity of the water distribution system, properly installed and maintained backflow prevention assemblies are tested annually. Testers recognized by Mesa (General Tester(PDF, 114KB)  and Fire Contractor(PDF, 79KB)) must submit backflow assembly test reports to the backflow portal within seven days of performing service. 

When installing a backflow prevention assembly or other piece of equipment that requires a direct connection to the potable water supply, obtain a permit to ensure you meet the minimum backflow requirements. Not all backflow prevention assemblies meet minimum requirements.

Tester Application(PDF, 226KB)

 

Commercial Customers

Obtain a permit through Development Services prior to installing backflow protection in a commercial or industrial setting. See list of premises(PDF, 10KB)  requiring backflow prevention assemblies.

Potential cross-connections in public places: 

  • Fountains, including drinking fountains (if the water nozzle or supply is below the flood rim of the fountain.)
  • Hoses attached to the potable water supply faucets and extended into sinks, buckets, drains, chemical mixing containers, etc. 
  • Hoses should not be submerged in swimming pools or hot tubs. 
  • Faucets should be high enough to never come in contact with standing water, chemicals, etc.

 

Residential Customers

Be aware of cross-connections or backflow hazards and where they might occur. 

Potential residential cross-connections: 

  • Garden hoses attached to the water supply that are placed in buckets of standing water or chemicals, or in swimming pools, pet watering bowls, or garden sprayers.
  • Faucets not high enough to avoid contact with standing water or chemicals.  
  • Improper height of the overflow tube in the toilet tank, which could allow the fill valve to become submerged.  
  • Landscape watering systems that inter-connect Mesa water with an irrigation water supply.
  • Unprotected landscape watering systems that can allow water and chemicals to be drawn back into the home if a drop in water pressure occurs.