Scam Alert

Scammers posing as representatives of our Planning and Zoning team are sending fraudulent email messages seeking payments. All fees due to the City of Mesa for licenses, permits, and development applications are paid through the DIMES ePermit online portal or in person at a Mesa facility. Log into DIMES to check your current case status or contact us at 480-644-4273.

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About Mesa

With a population of over 515,000, Mesa is the 36th largest city in the United States and second largest in Maricopa County. We are larger than Miami, Minneapolis, and Atlanta. Mesa encompasses 138 square miles.

Hours of Operation & Holidays

Regular Hours

Monday - Thursday
7:00 am to 6:00 pm

Closed Fridays

Essential services (public safety, utilities) and quality of life services (parks, arts, libraries, airports) are not impacted by this schedule. Visit department, division and program pages for any special hours of operation.

Holidays

Offices are closed on the following holidays:

New Year's Day - January
Martin Luther King Jr./Civil Rights Day - January
President's Day - February
Memorial Day - May
Independence Day - July
Labor Day - September
Veteran's Day - November
Thanksgiving Day - November
Day after Thanksgiving - November
Christmas Eve - December
Christmas Day - December

Refuse and recyclables will be collected, but there will be no scheduling of bulk-item pick-ups.

Police, Fire and 9-1-1 emergency services will be available.

Departments / Divisions

Organizational Chart(PDF, 458KB)

For full details and contact information please visit the department or division page.

Accounting

The hub for financial records and management.

Alarm Permits

Permits and educational information for alarm systems at home or in a business.

Animal Control

Information and services for issues with animals in your neighborhood.

Arts & Culture

Information about the Arts & Culture department

City Attorney

The City Attorney acts as chief legal counsel and reviews and approves proposed City ordinances, resolutions, contracts, and other legal documents.

City Auditor

Providing audit, consulting, and investigative services to identify and minimize risks, maximize efficiencies, improve internal controls, and strengthen accountability to Mesa’s citizens.

City Clerk

Administers and ensures compliance with city elections, Council meetings, open meeting law and records retention.

City Manager

The City Manager is responsible for seeking policy direction from the City Council and preparing recommendations for Council action, in accordance with the established City Council Strategic Priorities.

City Prosecutor

Responsible for prosecuting misdemeanor crimes and city code violations occurring within Mesa, filed in the Mesa Municipal Court.

Citywide Volunteer Program

Help your community! Learn more about volunteering with Mesa.

Code Compliance

Details about common code compliance issues and reporting.

Collections

Collecting unpaid Mesa revenue.

Community Development Grants

Local and federal funding to provide programs and services to low-income Mesa residents.

Mesa Municipal Court

Municipal Court provides friendly access to court services while protecting rights and liberties, upholding and interpreting the law, and magnifying public trust in the judicial system.

Data & Performance

Programs, tools, and training to help employees and residents understand and harness our city’s data to improve our community.

Development Services

Development Services facilitates collaboration between departments, elected officials, and external agencies to ensure compliance with building codes, zoning regulations, and infrastructure standards. All permit applications, plan review, documents, and approvals are electronic. Explore our services to learn how we can assist you in your development projects.

Education & Workforce

Initiatives to support education and build a strong local workforce. The page provides links to important education and job resources.

Employee Benefits

Benefits for current Mesa employees and retirees.

Energy

Detailed information about electric and gas utility service and safety.

Engineering

Managing the oversight of all capital projects and work done in the public right-of-way.

Environmental Programs

Managing the quality of air, water, land, and stormwater.

Falcon Field Airport

A general aviation airport located in northeast Mesa, minutes from hotels & luxury resorts, MLB spring training, outdoor recreation, entertainment, shopping, and so much more.

Housing

The Mesa Housing Authority administers the Section 8 Housing Choice Voucher program and other assistance programs.

Human Resources

Human Resources is dedicated to providing services for City of Mesa employees in recruitment, benefits, employee development training, safety and salaries.

Innovation & Technology

Innovation and Technology works to meet the evolving needs of our residents and communities and achieve Mesa's long-term environmental impact objectives through strategic investment in technology and the implementation of innovative capabilities.

Licensing

Issuing required business, liquor and short-term rental licenses.

Office of Management & Budget

Develop and manage the annual operating budget and the five-year capital improvement program, forecast city-wide revenues, expenditures and fund balances and conduct special projects.

Mesa Cemetery

Information about the Mesa Cemetery.

Mesa Fire & Medical Department

A full-service public safety organization responsible for protecting
life, property, and natural resources through the delivery of fire and emergency medical services. Emergency
response, fire prevention, and community outreach represent the core of the program.

Mesa Police Department

Responsible for promoting an exceptional quality of life within the Mesa community by creating and maintaining a safe environment for the community to thrive. The department’s highest priorities are to
protect life and property, preserve the peace, and uphold the rights of individuals.

Quick Contact

Police Non-Emergency
480-644-2211, option 2

Report Online

Utility Account
(Contact Center)
480-644-2221

Utility Emergencies

Electric/Power Outage: 480-644-2262
Gas: 480-644-4277
Water: 480-644-2262

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En Español

General Questions

webinfo@mesaaz.gov

Locations

Find a facility near me

Mailing Address

Name (if applicable)
Department
City of Mesa
PO Box 1466
Mesa, AZ 85211-1466