Smart City Media is providing the kiosks at no cost to the City. The City is installing the kiosks, and the City and Downtown Mesa Association are managing the content.

Chatbot 

An automated chat system will handle many of the standard, straight-forward information requests on the web.  Chatbot is currently live on MesaAZ.gov for Business Service and Development Services.  

Chatbot received 7,351 Questions in six months since go-live.  75% of the questions were answered by Chatbot. 

Completed Projects

The following Smart City or Internet of Things (IoT) technology solutions are in place. All align with the City Council Strategic Priorities that provide the blueprint for building a Smarter Mesa!

NextGen 911 – Improving upon the systems to take and respond to emergencies with Text to 911 and new ways to get data from mobile users with E911. The new CAD system under construction will allow emergency dispatch to use all the data we can give them to direct help where it’s needed.

Intelligent Traffic Systems – The deployment of sensors and data networking to every traffic signal in the City making traffic studies quicker, allowing the collection and analysis of traffic information, and giving emergency dispatch camera views of accident scenes at City intersections. In two pilot areas on Dobson and Superstition cameras and sensors at the streetlights automatically adjust the light timing in response to traffic.

Smart Irrigation Controllers in Parks – In monsoon season Parks employees no longer need to travel to every facility to stop the sprinklers. The City saves over 80 trips every time it rains by managing the watering centrally. The controllers also alarm if a sprinkler head breaks or a leak is detected, saving water, time and valuable parks greenery.

WiFi in Parks – Broadband access in public spaces helps bridge the digital divide, giving all residents access to the internet, and gives us a backbone for City deployments of sensors and controllers like the Parks irrigation controllers.

Launchpoint - LaunchPoint, the City’s technology accelerator, provides entrepreneurs & small companies business development assistance, networking & training opportunities.

Mesa K Ready - Mesa K-Ready helps children, and parents, prepare for kindergarten. Using a tablet device, educational app, and learning activities at City museums, parks and libraries, Mesa K-Ready helps children in our community start kindergarten ready to learn.

Hacktivate Mesa - Hacktivate Mesa (held on January 19th this year) is a two-day experience for local area high school students to discover, study, analyze and present data about an issue or challenge facing our community. Data science experts from local colleges, businesses, and the community will mentor teams of students as they learn how to access City of Mesa open data, develop skills in analyzing data, and explore solutions to community issues. At the end of the event, students present their discoveries and awards for best presentations will be given.

Thinkspot – Mini-makerspaces in all City Libraries allowing innovative citizens free or inexpensive access to the tools of creation.

Shared Active Transportation Vehicle (SATV) - Mesa Moves : On December 2, 2019, the City Council approved a pilot period of one year starting on February 1, 2020, to allow licensed providers of Shared Active Transportation Vehicles (SATV), including shared bicycles, e-bikes and scooters, to operate in Mesa if they abide by the City’s Terms & Conditions. 

FirstNet - FirstNet is a dedicated high-speed, nationwide communications network that provides first responders exclusive access to bandwidth and prioritized connectivity during emergency situations. This dedicated network ensures that our first responders will not be impacted by high cellular volume during large events or critical incidents. 

NFORS - National Fire Operations Reporting System, NFORS, helps our public safety departments to gather, organize, and translate data to improve how we evaluate risks, deploy resources, and respond to emergencies.  Firefighter and civilian safety is improved through consistent and quality data.

Automated Vehicle Location (AVL) - Automated Vehicle Location solutions are used by City departments to track City vehicles using a GPS system and managing City vehicles’ location, speed, idle time, and other data. AVL is used to enhance routing and gain fuel savings and other efficiencies.