Vendor Contact

The City of Mesa has contracted with Vision Service Plan (VSP) to deliver our vision benefit program. As a member, you'll receive affordable access to care from great eye doctors, quality eye wear, and low out of pocket costs. You may contact VSP customer service Monday through Friday, 6am to 8pm MST, or visit the member portal at any time.

Your VSP member ID is your City issued employee ID number preceded by 4 or 5 zeros to make a total nine digit number. For example, 000099999.

Vision Contact Information/Claims Address:

Vision Plan administered by:	VSP
Address:	VSP Member Claims, PO Box 495933, Cincinnati, OH 45249
VSP PPO Network:	VSP Preferred Provider Network
Group Number:	30016772
Customer Service Number:	1.800.877.7195
Website:	www.vsp.com

City of Mesa Vision Plan Highlights:

The City of Mesa and VSP provide you with a choice of affordable vision plans - choose the plan that's right for you. For full, comprehensive plan details and benefits, refer to the Plan Document.

	BASIC		PLUS		PREMIUM PLUS
Exam frequency EVERY year for all plans	In-Network	Out-of-Network	In-Network	Out-of-Network	Same as PLUS PLAN, but with one of the following enhancement options (called EasyOptions) per member per year, at time of materials purchase: $250 frame allowance $300 contact lens allowance (instead of glasses) Fully covered Anti-reflective coating Fully covered Progressive lenses Fully covered Photochromic Lenses EasyOptions Plan Benefits not available at Walmart, Sam's Club or Costco.
PRESCRIPTION GLASSES - Glasses or Contacts & Frame (no lens coverage)*
Frequency (glasses, contact lenses)	Every other calendar year	Every other calendar year	Every calendar year	Every calendar year
Frames	Up to $170 allowance	Up to $70 allowance	Up to $170 allowance	Up to $70 allowance
Lenses Single / Bifocal / Trifocal	$10 copay	$40 / $60 / $80 allowance	$10 copay	$40 / $60 / $80 allowance
CONTACT LENSES (instead of lenses in glasses)*
Fitting & Evaluation	Up to $60	Up to $60	Up to $60	Up to $60
Elective	Up to $220	Up to $200	Up to $220	Up to $200
Medically Necessary	$10 copay	$10 copay	$10 copay	$10 copay
MONTHLY RATES
Single	$1.00		$5.16		$7.36
Family	$8.15		$19.56		$25.65

*Glasses or Contacts and a Frame must be utilized on the same date of service.

Elective VS Medically Necessary Contact Lenses

When you require vision correction, you may interpret a contact lens prescription as medically necessary. However, this is not correct. In most instances, you can receive vision correction through eye glasses, contact lenses or sometimes laser surgery. Eye glasses are considered the professional standard of care. The two other options are elective and considered cosmetic. We do offer an elective contact lens benefit where you can choose to correct your vision with contact lenses instead of eye glasses.

Medically necessary contact lenses are non-elective contact lenses, and are prescribed when certain medical conditions prevent vision correction through regular eye glasses. With some medical conditions, patients are unable to achieve vision correction though regular eye glasses, resulting in the need for medically necessary contact lenses. We offer a medically necessary contact lens benefit in addition to an elective contact lens benefit.

FAQs

How do I register online with VSP?
Registering your account at VSP is easy. Simply follow these steps to register:
1. Go to www.vsp.com
2. Click the "Create an account" link on the top right of your screen
3. Enter the employee/retiree information
4. The member ID is not the SSN. Member ID will be the employee ID preceded by 4 or 5 zero’s to make a total nine-digit number. For example, 000099999
Why don't I have a Vision Plan ID card?

Vision Service Plan does not issue ID cards to members and you are not required to have one in order to access vision plan services and coverage, as long as you know your vision plan member ID number. Your member ID number is your City issued employee ID number preceded by 4 or 5 zeroes to make a total 9-digit number e.g. City ID numbers are currently either 4 or 5 digits long; if your ID number is 5 digits, then add 4 zeroes before that number to produce your VSP member ID number; if your ID number is 4 digits, then add 5 zeroes before that number to produce your VSP member ID number.

If you want a wallet size card that gives you basic information about your vision plan, you can print out an “ID card” from the VSP website, www.vsp.com after you register/member username and a password. The card will tell you the name of the plan you have selected, whether you have single or family coverage and some of the copays that may apply, plus web and phone numbers to contact VSP directly. Simply log into the website using your member username and password. You will see an option to View Member ID Card on the home page. Click on this link to view, save, print or email the ID card for future use. Remember, the ID card will not have your VSP member ID number on it, but there is space on a print-out to write than on for yourself for future reference.

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