We are in the process of redesigning and updating our DIMES Help page to make it easier to navigate for our customers and provide updated content that reflects recent changes to the citizen access portal and the online permitting system. Please be patient with us as these changes are rolled out over the next few months.

IMPORTANT NOTICE: The look and feel of DIMES has been updated. Some screenshots in the help guides may be of the previous system. Although some pictures will look different, the step-by-step directions are still correct. "How to" guides are in PDF format.